Terms & Conditions

 

PLACE AN ORDER

 

Orders are subject to availability. Items which are not in stock can usually be delivered to you within two weeks.

 

We regret we cannot take phone orders. To place an order please use this website or email us.

 

With the valid email address which you provided to us during the registration process, you will receive a confirmatory email shortly after you have placed your order.

 

Your order will be shipped within 3 working days once your payment has been verified. All orders received on Saturday, Sunday or a public holiday will be processed on the next business day.

 

 

RETURNS

 

We understand that you may occasionally wish to return an item.

You may do so within 7 days of delivery.

 

To qualify for a refund, the product must be unworn, in brand new condition and returned with all the original packaging.

 

We accept returned items only if they have been sent via 'signed for' postal service.

 

We regret that we cannot refund the cost of delivery.

 

For reasons of hygiene we cannot accept the return of any earrings.

 

We are confident about our products and we therefore offer a full one year guarantee.